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Terms

& Conditions

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Welcome

This website (“our Site” "Carte Blanche") promotes the business referred to on it. In these conditions, the business will be referred to as ‘we’ and/or ’our’. Use of our Site is on the following terms (the “Terms And Conditions”). If you do not agree to these Terms of Use, please stop using our Site immediately. By accessing and using our Site you are indicating your acceptance to be bound by these Terms of Use. They are a legal agreement between you and us and can only be amended with our consent. They should be read in conjunction with any details provided on our Site about how our Site operates and the services which are available, including our Privacy & Cookie Policy and Trading Terms (if applicable). We reserve the right to change these Terms of Use from time to time without prior notice by changing them on our Site.

We cannot guarantee that our Site will operate continuously or without interruptions or be error-free. You must not attempt to interfere with the proper working of our Site and, in particular, you must not attempt to circumvent security, tamper with, hack into, or otherwise disrupt our Site or any computer system, server, router or any other internet-connected device.

You are responsible for ensuring that your computer system meets all relevant technical specifications necessary to use our Site and is compatible with our Site. You must also understand that we cannot and do not guarantee or warrant that any content on our Site will be free from infection, viruses and/ or other code that has contaminating or destructive properties. You are responsible for implementing sufficient procedures and virus checks (including anti-virus and other security checks) to satisfy your particular requirements for the safety and reliability of data input and output.

We reserve the right to, from time to time, restrict access to certain features or parts of our Site, or our entire Site, to users who have registered with us. If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential, and you must not disclose it to any third party. We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our opinion you have failed to comply with any of the provisions of these Terms of Use.

We reserve the right, in our discretion, to withdraw, suspend or modify our Site or certain features or parts of our Site with or without notice to you, where we have reason to do so. There may also be times when our Site or certain features or parts of our Site become unavailable, whether on a scheduled or unscheduled basis. You agree that we will not be liable to you or to any third party for any withdrawal, modification, unavailability, suspension or discontinuance of our Site or any service available on or through our Site.

You must use the Carte Blanche Site and the information available from our Site responsibly. No information on our site may be used for or in connection with any unlawful, immoral or anti-social purpose, or in a manner which is or may be damaging to our name or reputation.

You cannot use our Site:

  1. for any unlawful purpose;

  2. to send spam;

  3. to harm, threaten, abuse or harass another person, or in a way that invades someone's privacy or is (in our reasonable opinion) offensive or is unacceptable or damaging to us, our customers or suppliers;

  4. to create, check, confirm, update or amend your own or someone else's databases, records, directories, customer lists, mailing or prospecting lists;

  5. to tamper with, update or change any part of our Site;

  6. in a way that affects how it is run;

  7. in a way that imposes an unreasonable or disproportionably large burden on us or our suppliers' communications and technical systems as determined by us; or

  8. using any automated means to monitor or copy our Site or its content, or to interfere with or attempt to interfere with how our Site works.

The intellectual property rights for the Carte Blanche terms and conditions page are protected by law. All content, including text, images, and graphics, are the exclusive property of Carte Blanche and are subject to copyright laws. This means that any unauthorized use or reproduction of this content is strictly prohibited and may result in legal action. Carte Blanche reserves the right to take legal action against any individual or entity that infringes upon its intellectual property rights. This includes but is not limited to copying, distributing, or modifying any content on the Carte Blanche website without prior written consent. In addition to copyright laws, Carte Blanche also protects its intellectual property through trademarks and patents. The Carte Blanche name, logo, and any other trademarks or service marks are the exclusive property of Carte Blanche and may not be used without prior written consent. By accessing and using the Carte Blanche website, you agree to respect and abide by these intellectual property rights. Any violation of these rights may result in legal action and damages.

 

If you have or provide any material to our Site, such as: ratings and reviews, images, comments or uploading any other content in any format (including video) (each “User Content”) you agree to grant us permission, irrevocably and free of charge, to use the User Content (including adapting it for operational or editorial reasons) in any media worldwide, for our own marketing, research and promotional activities and our internal business purposes which may include providing the User Content to selected third party partners, service providers, social media and networking sites.

       You own your User Content at all times, and you continue to have the right to use it in any way you choose.

     

By providing any User Content to our Site you confirm that such User Content:

  1. It is your own original work or you are authorised to provide it to our Site and that you have the right to give us permission to use it for the purposes set out in these Terms of Use;

  2. will not contain or promote anything illegal, harmful, misleading, abusive, defamatory (that is, it does not damage someone’s credibility and good reputation) or anything else that might cause widespread offence or bring us or our business partners into disrepute;

  3. does not take away or affect any other person’s privacy rights, contract rights or any other rights;

  4. does not contain any virus or other code that may damage, interfere with or otherwise adversely affect the operation of our Site;

  5. will, if used to promote your own business or services, clearly and openly state your association with the particular business expressly; and

  6. will not contain any form of mass-mailing or spam.

  7. If you do not want to grant us the permissions set out above, please do not provide any material to our Site.

  8. We have no obligation to publish your User Content on our Site and we retain the right to remove any User Content at any time and for any reason.

  9. We do not edit, pre-vet or review any User Content displayed on our Site. If you believe that any User Content does not comply with the requirements set out in this paragraph, please notify us immediately. We will then review the User Content and, where we deem it appropriate, remove it within a reasonable time.

 

Carte Blanche accepts no responsibility for any damages or losses that may result from the use of our website or the acceptance of our terms and conditions. By accessing our website, you agree to indemnify and hold us harmless from any claims, damages, or expenses that may arise from your use of our website or violation of our terms and conditions. It is your responsibility to thoroughly review and understand our terms and conditions before utilising our website. Under no circumstances will we, the owner or operator of our Crate Blanche Site, or any other organisation involved in creating, producing, maintaining or distributing our Site be liable, whether in contract, tort (including negligence), breach of a statutory duty, even if foreseeable, for any loss of:

  1. profits, sales, business, or revenue;

  2. business interruption;

  3. anticipated savings;

  4. business opportunity, goodwill or reputation;

  5. use of, or corruption to information; or

  6. information.

If we do not keep to these conditions, then we will only be liable for losses you have suffered as a direct result. We are not liable to you for any other losses whether such losses are because we have not kept to our obligations or contract, because of something we have done or not done in negligence, due to defamatory statements or liability for a product or otherwise as a result of:

  1. use of, or inability to use, our Site;

  2. use of or reliance on any content displayed on our Site; any mistake, fault, failure to do something, missing information, or virus on our Site or if it does not work properly because of incidents outside of our control such as (but not limited to) interruptions to communication and networks and circumstances beyond our control;

  3. theft, destruction of information or someone getting access to our records, programs or services without our permission; or

  4. goods, products, services or information received through or advertised on any website which we link to from our Site.

Where our Carte Blanche Site contains links to other websites and resources provided by third parties, these links are provided for your information only. We have no control over the contents of those websites or resources. Any formal legal notices should be sent to us using the details set out on our Site. Failure by us to enforce a right does not result in waiver of such right. You may not assign or transfer your rights under these Terms and Conditions. If any part of these Terms is found to be unenforceable as a matter of law, all other parts of these Terms of Use shall be unaffected and shall remain in force.

 

These conditions make up the whole agreement between you and us in how you use our Site. If a court decides that a condition is not valid, the rest of the conditions will still apply.

The laws of England and Wales apply to your use of our Carte Blanche Site and these conditions. We control our Carte Blanche Site from within the United Kingdom. However, you can get access to our Carte Blanche Site from other places around the world. Although, these places may have different laws from the laws of England and Wales, by using our Carte Blanche Site you agree that the laws of England and Wales will apply to everything relating to you using our Carte Blanche Site and you agree to keep to these laws. We have the right to take you to court in the country you live in.

Site Access & Use

Intellectual property rights

User Content

Our Liability

General 

Governing Law and Jurisdiction

Data Protection

At Carte Blanche, we prioritise the privacy and security of our customers' data, and have implemented a comprehensive data protection policy to ensure compliance with all relevant laws and regulations. Our policy covers all aspects of data protection, including data collection, storage and processing. We are committed to maintaining transparency in our data practices, and providing our customers with the necessary information to make informed decisions about their data. Rest assured that your data is in safe hands with Blanche. 

The type of data we collect through our site:

  • Contact details: your name, email address, and telephone number so that we can contact you in response to an enquiry you make via our Site or in relation to the products and services that we have from time to time agreed to provide to you.

  • Correspondence: we collect any additional personal data you may provide to us from time to time if you contact us by email, letter or telephone, through our Site, by submitting a comment on our Site, or by any other means.

  • Medical history: we collect additional information in the form of medial, this ensures that our staff know how of any medial diagnoses the clients may have, how to arrange the right products and environment and how to handle any potential medical emergencies.

  • Survey responses: information from surveys that we use for research purposes, if you choose to respond to them.

  • Transaction details: we or our third party providers will collect information relating to transactions you carry out through our Site and for the purposes of fulfilling your orders.

  • Details of visits to the Sites: details of your visits to our Site, including, but not limited to, traffic data, location data, weblogs and other communication data, whether this is required for our own billing purposes or otherwise and the resources that you access.

 

We collect your personal data for several reasons:

  1. When you the 'client' books in for your treatment

  2. To be able to contact your for: reminders of appointments, treatments and promotions

  3. We also collect your data encase of a medical emergency during your treatment

 

At Carte Blanche, we hold our clients' privacy and data security in the highest regard. Our data collection and usage practices are solely aimed at providing our clients with the best possible services and enhancing our services. We adhere to all applicable laws and regulations governing data privacy and protection. We do share or sell client data any third parties and we vow to never share any of your personal data that you provide to us.

Cancellation Policy

We appreciate your patronage at Carte Blanche for your waxing services. We understand that unforeseen circumstances may arise, and we are pleased to offer flexibility for cancellations made at least 48 hours prior to scheduled appointment. Please be advised that if you fail to cancel or reschedule within this time frame, we regret to inform you that we will be unable to provide a refund. We value your understanding and continued support, and we look forward to providing you with exceptional service in the future.

Cancellation Policy

Contacting Us

If you would like to suggest improvements to our site or if you experience problems with our Site or would like to comment on it, please feel free to contact us, with the subject line 'Website Enquiry'.  We will understand the term we have set out and will be in contact with you and your comment, suggestion or problem soon. 

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